


Christina Johns
senior manager of DRTV and social networking
International Fellowship of Christians and Jews
Christina Johns came onto FS' radar last year when she pitched an idea to write about social networking in regard to nonprofit organizations. We were impressed with how comfortable she was with a subject that was so new to the sector and one that was causing all kinds of angst among even the most daring fundraising pros. She has an impressive and easy grasp of (and genuine passion for) the social- networking milieu — its possibilities, its limitations and the strategies needed to make it work.
Managing the New Customer Relationship: Strategies to Engage the Social Customer and Build Lasting Value
Engage!: The Complete Guide for Brands and Businesses to Build, Cultivate, and Measure Success in the New Web, Revised and Updated