Open Enrollment | Subscribe to NonProfit PRO HERE
Connect
Follow us on
Advertisement
 
F. Duke Haddad Author

Pay It Forward

By F. Duke Haddad

About F. Duke

Duke is all about the the four P's: Prospects, Priorities, Process and Profit!

Duke has been a contributing author to FundRaising Success since 2008. His entire career has been dedicated to resource development either as a practitioner or consultant. He currently serves as executive director of development for the Indiana Division of the Salvation Army and also senior principal consultant with G J Mongon & Co. He is a graduate of both West Virginia University and Marshall University. Contact Duke at fdhaddad1@aol.com.

 

Peeling the Onion

Katrina VanHuss
The Walking Dead Sabotage Nonprofits
May 22, 2015

Recently I've written about my personal epiphany regarding the expense-is-all-that-matters filter through which we/I have looked at nonprofits' effectiveness. The...



Old Dog Fundraising

Pamela Barden
You Asked—Fundraising Questions Answered, Part Three
May 21, 2015

This is the final article in a series of three that follow up on questions submitted during the NonProfit PRO...



Ruthlessly Practical Fundraising

Gail Perry
6 Ways to Get The Most Out of a Major Donor Visit
May 20, 2015

You finally have the appointment with your major donor. Don't strike out when you finally get in the door. Here...



Bedrocks & Beacons

Jeff Jowdy
The Power of One
May 20, 2015

It only takes one person—and it has to take one person—to start a movement or an organization, to turn around...



Navigating Off the Napkin

Angie Moore
Are You Going to Fall Out of Searches Now?
May 19, 2015

Big changes have happened at Google, and whether your website is mobile or not is going to affect how they...



Connections

Jeff Schreifels
Outrageous Service—Why It’s a Must in Major Gift Fundraising
May 18, 2015

I often run into fundraisers who somehow get it in their head that their donors only support their organization. Now,...



It's Your Turn

Larry C Johnson
It’s There—Waiting for You
May 14, 2015

Far too often, nonprofit leaders adopt a scarcity mentality. There's never enough. There's more competition for philanthropic dollars subdividing a...



ProSpeak

Who's Up Next?
Yes You Can: Ground Rules for Nonprofit Lobbying and Advocacy
May 5, 2015

Given the many issues facing nonprofits today, and the people they serve, it is more important than ever to get...



Digging Deeper

Matt Hugg
Are You in Their Head?
Apr 28, 2015

How well do you know the people you serve? How well do you know the folks you solicit for gifts?...



Outside Counsel

Willis Turner
How to Write a Fundraising Drip Campaign
Apr 27, 2015

According to the Rule of 7, it takes an average of seven exposures to a message before it sinks in...



Get What You Give

Joe Boland
NonProfit PRO Leadership Conference: Navigating a Difficult Nonprofit Environment
Mar 24, 2015

At the inaugural NonProfit PRO Leadership Conference May 5 in Washington, D.C., Paul Bellantone, president and CEO of Promotional Products...



Hump Day Hullabaloo

Jo Sullivan
Hump Day Hullaballoo: Sometimes It's Hell in the Hallway
May 22, 2013

This week, as I transition into my new position as interim executive director at Save the Chimps, we're talking about...



Get Engaged

Margaret Battistelli
What's Cooking in 2015?
Jan 7, 2015

Here's your chance to chime in and help us paint a picture of trends and best practices across all aspects...



Donor Trippin'

Nick Allen
Is There an App for Us?
Jul 1, 2014

Got an idea for an app that could connect a charity or nonprofit with its supporters and beneficiaries in an...



Raising the Possibilities

Thaddeus B. Kubis
Recurring Themes: The Case for Integrated Marketing Communications, Part 2
Dec 27, 2013

Recent discussions focus on a myriad of topics, but in the past two months, the recurring targeted topics seem to...



Volunteers: Love Them or Leave Them

 

I have worked with hundreds of volunteers in my career. They come in all shapes and sizes. They also come with diversity of age, race, sex, religion and a variety of other factors.

You hope volunteers have a passion for your cause and a willingness to freely give their time, talent and treasure without reservations. No two volunteers are alike. Only with experience can a professional truly learn to maximize the positive experience for the volunteer and staff working with the volunteer. Each experience is never the same in duration, intensity and ultimate results.

According to the Corporation for National and Community Service, about 64.5 million adults, or 26.5 percent of the adult U.S. population, gave 7.9 billion hours of volunteer service worth $175 billion dollars in 2012. Independent Sector notes that the value of volunteer time in 2013 was $22.55 per hour.

The United States Bureau of Labor Statistics highlights the following in its Volunteering in the United State - 2013 report:

  • 62.6 million people volunteered for an organization at least once between September 2012 and September 2013
  • Volunteer rates declined by 1.1 percentage points to 25.4 percent for the year ending in September 2013
  • 35- to 44-year-olds were the most likely to volunteer (30.6 percent of total)
  • Whites volunteered at 27.1 percent and blacks at 18.5 percent
  • Married people volunteered at 30.7 percent and those never married at 20 percent
  • 39.8 percent of college graduates volunteered
  • Most volunteers were only involved in one or two organizations
  • The highest percentage of volunteers served religious organizations (33 percent), followed by education/youth (25.6 percent) and social service/community service (14.7 percent)    

 

A key to volunteer success for your organization is how you motivate volunteers. Several authors highlight what they feel are motivation tools for volunteers. According to consultant Thomas McKee, providing on the job training, being available to assist volunteers and providing positive feedback is a must. He notes you need to "stimulate that inner motivation."

According to Score.org, it is important to provide volunteers with the right motivation by rewarding and recognizing them. Freelance writer Natalie Bracco believes the values of respect and flexibility and leading by example are factors to success. Robin Toal at Funds for NGOs says one must understand volunteers and make them feel valued. She notes that a happy volunteer is a motivated volunteer.

The volunteer experience starts at recruitment. If you recruit someone for the right reasons and you see joy in his or her face, the "good" process begins. If you have to force someone to volunteer, the "bad" process begins.

You need to thoroughly explain what the volunteer will experience. It is helpful to have this information in writing and clearly denote expectations of time. Do not play shell games with volunteers. You will lose every time.

So many organizations carry volunteers who are burned out, tuned out and left the organization mentally some time ago. You need to say goodbye to them with grace and praise, plus begin to recruit fresh blood ASAP. You also must do everything possible to love your volunteers and know each person well enough to understand each individual's needs and wants.

Always emphasize recruitment, orientation and training with clarity of purpose. And always engage volunteers — they are important community ambassadors for your organization. The ultimate goal is to make the volunteer experience one to remember for all the right reasons!            

COMMENTS

Click here to leave a comment...
Comment *
Most Recent Comments: