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Editor-in-chief

Outrageous Hope

By Margaret Battistelli

About Margaret

Margaret's life in six words: Bountiful blessings, glorious chaos ... glitter included. 

Margaret has been with FundRaising Success since its inception in 2003. Before joining the magazine as its founding editor, she was an editor and writer for America Online; published PhillyFeast, a monthly magazine about food in and around Philadelphia; and held chief editor positions at a variety of newspapers and magazines in the Philadelphia area. She is a graduate of Temple University in Philadelphia. Contact her at mbattistelli@napco.com.

 

Outside Counsel

Willis Turner
How to Write a Fundraising Drip Campaign
Apr 27, 2015

According to the Rule of 7, it takes an average of seven exposures to a message before it sinks in...



Connections

Richard Perry
How to Listen to Your Major Donor
Apr 27, 2015

The most common reason MGOs fail at their jobs is that they do not listen to their donor, who is...



Pay It Forward

F. Duke Haddad
Recognize Your Senior Colleagues
Apr 24, 2015

Everything begins and ends for all of us. Recognize your senior colleagues. You will be a senior professional in a...



Peeling the Onion

Katrina VanHuss
Torpedo the Ratio
Apr 24, 2015

I recognize the inherent risks associated with letting go of tight financial controls. I see the awkwardness of talking to...



It's Your Turn

Larry C Johnson
When Fundraising Gets Caught in the Thick of Thin Things
Apr 23, 2015

When you reduce philanthropy to a transaction, you've placed yourself in the pool with everyone. Your cause becomes identical to...



Old Dog Fundraising

Pamela Barden
Your Fundraising Product Mix
Apr 23, 2015

Relying on multiple fundraising "products" gives your income—and thus, your program funding—more stability. So how do you select your product...



Bedrocks & Beacons

Jeff Jowdy
Build an Ethical Fundraising Program to Last
Apr 22, 2015

Those of us in the nonprofit arena have a responsibility—and an accountability—to build things that outlast us. It's not about...



Navigating Off the Napkin

Angie Moore
Don’t Personalize Your Marketing If Your Data and Processes Aren’t Ready
Apr 21, 2015

This week's message is short and sweet—do not try to personalize your online marketing communication if you can't do it...



ProSpeak

Who's Up Next?
How to Revolutionize Your Nonprofit Culture to Stop Losing Your Donors
Apr 20, 2015

It's common for retail businesses to adopt the mantra: "The customer is always right." But when's the last time you...



Get What You Give

Joe Boland
NonProfit PRO Leadership Conference: Navigating a Difficult Nonprofit Environment
Mar 24, 2015

At the inaugural NonProfit PRO Leadership Conference May 5 in Washington, D.C., Paul Bellantone, president and CEO of Promotional Products...



Ruthlessly Practical Fundraising

Gail Perry
5 Keys to Get in the Door With a Mega-Capacity Donor
Mar 18, 2015

So you've identified your big kahuna potential prospect, your mega-capacity donor. What next? How do you get in the door?...



Digging Deeper

Matt Hugg
Go for the Green: Prepare for Year-End Fundraising Today
Mar 17, 2015

If you're on a June/July fiscal year, you need to make plans now for a strong year's end. That means...



Hump Day Hullabaloo

Jo Sullivan
Hump Day Hullaballoo: Sometimes It's Hell in the Hallway
May 22, 2013

This week, as I transition into my new position as interim executive director at Save the Chimps, we're talking about...



Donor Trippin'

Nick Allen
Is There an App for Us?
Jul 1, 2014

Got an idea for an app that could connect a charity or nonprofit with its supporters and beneficiaries in an...



Raising the Possibilities

Thaddeus B. Kubis
Recurring Themes: The Case for Integrated Marketing Communications, Part 2
Dec 27, 2013

Recent discussions focus on a myriad of topics, but in the past two months, the recurring targeted topics seem to...



Wow. Just Wow

 

I'm not sure what was more surprising: the fact that the popular satire site The Onion posted a tweet during Sunday's Oscars that called 9-year-old starlet Quvenzhané Wallis a word deemed so offensive that even the most daring sites are replacing the last three letters with symbols (after the initial c) — or that the usually brilliant but nonetheless tactless Onion issued a sincere apology. No joking, no backpedaling, no excuses, no blame games, no sarcasm. Just a sincere, flat-out apology.

The tweet was immediately taken down, and according to Onion CEO Steve Hannah's public apology, those responsible faced disciplinary action.

The first was surprising in a "whoa, can you believe they just did that?" kind of way; the second in a refreshing way.

Stuff happens. An unfortunate typo gets through. Or as in this case, an overzealous keeper of your organization's Twitter or Facebook or whatever account lets something get by that maybe shouldn't have. (Yes, it was in keeping with The Onion's usual biting satire, but even many Onion devotees found it to be a bit much, given the girl's age.)

The difference is in what you do once the damage is done. I have to hand it to The Onion. Handling this incident the way it did speaks volumes. The tweet was removed but it can't be undone, so the best thing to do is exactly what The Onion did.

Do you think nonprofit organizations have anything to learn from this whole mess?

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