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Editor-in-chief

Outrageous Hope

By Margaret Battistelli

About Margaret

Margaret's life in six words: Bountiful blessings, glorious chaos ... glitter included. 

Margaret has been with FundRaising Success since its inception in 2003. Before joining the magazine as its founding editor, she was an editor and writer for America Online; published PhillyFeast, a monthly magazine about food in and around Philadelphia; and held chief editor positions at a variety of newspapers and magazines in the Philadelphia area. She is a graduate of Temple University in Philadelphia. Contact her at mbattistelli@napco.com.

 

Navigating Off the Napkin

Angie Moore
Donor Centricity: How Do You Measure It?
Mar 3, 2015

It’s easy to say you are becoming donor-centric, but are you measuring your progress?...



ProSpeak

Who's Up Next?
3 Qualities of Millennials That Can Be Leveraged for Nonprofit Success
Mar 2, 2015

Here are three ways the qualities of millennials, often seen as negative, can be leveraged for nonprofit success....



Outside Counsel

Willis Turner
Print This Blog: 10 Fundraising Copywriting Guidelines
Mar 2, 2015

The 10 tips below are basic copywriting guidelines that will help you every time you write a fundraising letter, email...



Connections

Richard Perry
The Case of the Major Gifts Fundraising Employee Who Didn’t Fit
Mar 2, 2015

A sad situation I observe very frequently is a major gifts manager whose primary skill set is major gifts but...



Pay It Forward

F. Duke Haddad
Nonprofit Leadership: Succession Planning Is a Must
Feb 27, 2015

If you ask most senior-level nonprofit professionals they would admit succession planning doesn't exist or the plan sits and gathers...



Peeling the Onion

Katrina VanHuss
I Am a Paid Volunteer Fundraiser
Feb 27, 2015

"We pay volunteers to fundraise." Even as I write this sentence I realize that the words themselves sound ludicrous. And...



Get What You Give

Joe Boland
Washington Nonprofit Conference Keynote: 'Will the Mail Be There in the Future?'
Feb 26, 2015

Robert Taub, acting chairman of the U.S. Postal Regulatory Commission, summed up the state of the USPS in 2015 during...



It's Your Turn

Larry C Johnson
Danger: Icky Money Ahead! — When Nonprofit Leaders Won't Ask Volunteers
Feb 26, 2015

Volunteers want you to succeed. These true believers will be more than happy to provide financial resources if you ask...



Old Dog Fundraising

Pamela Barden
6 Habits of Fundraising Excellence
Feb 26, 2015

Knowledge matters in fundraising, but that's not all. What each of us brings to the job matters, and I am...



Ruthlessly Practical Fundraising

Gail Perry
The Fastest Way to Turn Off Your Major Donor Prospect
Feb 25, 2015

There is one important thing you can do to ruin your chances with a major donor. It's when you are...



Bedrocks & Beacons

Jeff Jowdy
Do Your Donors Feel Appreciated and Part of a Worthwhile Group?
Feb 18, 2015

Be a worthy cause, and be a group that people want to be associated with — from your mission to...



Hump Day Hullabaloo

Jo Sullivan
Hump Day Hullaballoo: Sometimes It's Hell in the Hallway
May 22, 2013

This week, as I transition into my new position as interim executive director at Save the Chimps, we're talking about...



Donor Trippin'

Nick Allen
Is There an App for Us?
Jul 1, 2014

Got an idea for an app that could connect a charity or nonprofit with its supporters and beneficiaries in an...



Raising the Possibilities

Thaddeus B. Kubis
Recurring Themes: The Case for Integrated Marketing Communications, Part 2
Dec 27, 2013

Recent discussions focus on a myriad of topics, but in the past two months, the recurring targeted topics seem to...



Wow. Just Wow

 

I'm not sure what was more surprising: the fact that the popular satire site The Onion posted a tweet during Sunday's Oscars that called 9-year-old starlet Quvenzhané Wallis a word deemed so offensive that even the most daring sites are replacing the last three letters with symbols (after the initial c) — or that the usually brilliant but nonetheless tactless Onion issued a sincere apology. No joking, no backpedaling, no excuses, no blame games, no sarcasm. Just a sincere, flat-out apology.

The tweet was immediately taken down, and according to Onion CEO Steve Hannah's public apology, those responsible faced disciplinary action.

The first was surprising in a "whoa, can you believe they just did that?" kind of way; the second in a refreshing way.

Stuff happens. An unfortunate typo gets through. Or as in this case, an overzealous keeper of your organization's Twitter or Facebook or whatever account lets something get by that maybe shouldn't have. (Yes, it was in keeping with The Onion's usual biting satire, but even many Onion devotees found it to be a bit much, given the girl's age.)

The difference is in what you do once the damage is done. I have to hand it to The Onion. Handling this incident the way it did speaks volumes. The tweet was removed but it can't be undone, so the best thing to do is exactly what The Onion did.

Do you think nonprofit organizations have anything to learn from this whole mess?

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