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Editor-in-chief

Outrageous Hope

By Margaret Battistelli

About Margaret

Margaret's life in six words: Bountiful blessings, glorious chaos ... glitter included. 

Margaret has been with FundRaising Success since its inception in 2003. Before joining the magazine as its founding editor, she was an editor and writer for America Online; published PhillyFeast, a monthly magazine about food in and around Philadelphia; and held chief editor positions at a variety of newspapers and magazines in the Philadelphia area. She is a graduate of Temple University in Philadelphia. Contact her at mbattistelli@napco.com.

 

Pay It Forward

F. Duke Haddad
Companies That Walk the Philanthropic Walk
Dec 19, 2014

In this season of giving, we are blessed to have such corporate friends. Never take for granted any amount of...



ProSpeak

Who's Up Next?
4 Online Giving Best Practices From a Giving Tuesday Campaign
Dec 19, 2014

The University of Cincinnati Foundation nearly doubled the number of gifts it received this Giving Tuesday. Here are the four...



It's Your Turn

Larry C Johnson
Keystone Cops to the Rescue
Dec 18, 2014

If you're in an organization that is overly dependent upon single-source funding, especially the structured variety of public and institutional...



Old Dog Fundraising

Pamela Barden
Make 2015 a Year of Resurrection: The Importance of Thanking and Retaining Donors
Dec 18, 2014

How can you retain more donors in 2015? Start by resurrecting the lost art of saying "thank you." Be sincere....



Get What You Give

Joe Boland
Podcast: Advice on Maximizing Your Return on Big Data for Nonprofit Fundraising
Dec 17, 2014

At a recent Wake Up Your Fundraising Breakfast Panel presented by FundRaising Success and sponsors Blackbaud and Listen Up Espanol,...



Ruthlessly Practical Fundraising

Gail Perry
Show Your Donors Some Love in the Holiday Season
Dec 17, 2014

Make your holiday greeting relevant. Make it work for you and your cause. And make it warm, fuzzy and touching...



Bedrocks & Beacons

Jeff Jowdy
Be Accessible to Your Donors at Year End!
Dec 17, 2014

Enjoy the holidays! But be sure that someone is either in your office or easily accessible to donors as they...



Navigating Off the Napkin

Angie Moore
Is 1 Child Actually More Motivating Than 1 Million?
Dec 16, 2014

It's not the actual number that matters — it's the ability for a donor to feel like he or she...



Connections

Richard Perry
How Administrative Support for an MGO Nets More Money for the Nonprofit
Dec 15, 2014

If an MGO is expected to do all the in-office work as well as meet with donors, he cannot manage...



Outside Counsel

Willis Turner
5 Ways to Use One Powerful Fundraising Word
Dec 8, 2014

"Help" means a lot of different things to a lot of different people. You use it often in your fundraising...



Donor Trippin'

Nick Allen
Is There an App for Us?
Jul 1, 2014

Got an idea for an app that could connect a charity or nonprofit with its supporters and beneficiaries in an...



Raising the Possibilities

Thaddeus B. Kubis
Recurring Themes: The Case for Integrated Marketing Communications, Part 2
Dec 27, 2013

Recent discussions focus on a myriad of topics, but in the past two months, the recurring targeted topics seem to...



Hump Day Hullabaloo

Jo Sullivan
Hump Day Hullaballoo: Sometimes It's Hell in the Hallway
May 22, 2013

This week, as I transition into my new position as interim executive director at Save the Chimps, we're talking about...



Wow. Just Wow

 

I'm not sure what was more surprising: the fact that the popular satire site The Onion posted a tweet during Sunday's Oscars that called 9-year-old starlet Quvenzhané Wallis a word deemed so offensive that even the most daring sites are replacing the last three letters with symbols (after the initial c) — or that the usually brilliant but nonetheless tactless Onion issued a sincere apology. No joking, no backpedaling, no excuses, no blame games, no sarcasm. Just a sincere, flat-out apology.

The tweet was immediately taken down, and according to Onion CEO Steve Hannah's public apology, those responsible faced disciplinary action.

The first was surprising in a "whoa, can you believe they just did that?" kind of way; the second in a refreshing way.

Stuff happens. An unfortunate typo gets through. Or as in this case, an overzealous keeper of your organization's Twitter or Facebook or whatever account lets something get by that maybe shouldn't have. (Yes, it was in keeping with The Onion's usual biting satire, but even many Onion devotees found it to be a bit much, given the girl's age.)

The difference is in what you do once the damage is done. I have to hand it to The Onion. Handling this incident the way it did speaks volumes. The tweet was removed but it can't be undone, so the best thing to do is exactly what The Onion did.

Do you think nonprofit organizations have anything to learn from this whole mess?

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