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Editor-in-chief

Outrageous Hope

By Margaret Battistelli

About Margaret

Margaret's life in six words: Bountiful blessings, glorious chaos ... glitter included. 

Margaret has been with FundRaising Success since its inception in 2003. Before joining the magazine as its founding editor, she was an editor and writer for America Online; published PhillyFeast, a monthly magazine about food in and around Philadelphia; and held chief editor positions at a variety of newspapers and magazines in the Philadelphia area. She is a graduate of Temple University in Philadelphia. Contact her at mbattistelli@napco.com.

 

Pay It Forward

F. Duke Haddad
Understanding Why People Give
Mar 27, 2015

Statistically, more than one-third of all charitable dollars given annually in the United States is directed to religion, and research...



Peeling the Onion

Katrina VanHuss
Vas Madness: What Nonprofits Can Learn From a March Madness Trend
Mar 27, 2015

Urologists noticed a bump in vasectomies at the start of March Madness, and they took action. Vas Madness was born....



ProSpeak

Who's Up Next?
Everything That Is Wrong With Our Retention Programs and How to Put Them Right
Mar 27, 2015

I know several fundraising directors who know for sure retention got worse after they introduced their loyalty programs. But they...



It's Your Turn

Larry C Johnson
Celebrating Your Volunteers
Mar 26, 2015

Kudos to those dedicated nonprofit development professionals who celebrate their volunteers. Those who know — and believe — that it's...



Old Dog Fundraising

Pamela Barden
4 Fundraising Questions I Can't Answer
Mar 26, 2015

Here are four fundraising questions I can't answer that have been haunting me lately....



Bedrocks & Beacons

Jeff Jowdy
How Is Your Fundraising Ground Game?
Mar 25, 2015

Never forget the ground game. At the end of the day, our biggest success lies in the personal connection —...



Get What You Give

Joe Boland
NonProfit PRO Leadership Conference: Navigating a Difficult Nonprofit Environment
Mar 24, 2015

At the inaugural NonProfit PRO Leadership Conference May 5 in Washington, D.C., Paul Bellantone, president and CEO of Promotional Products...



Navigating Off the Napkin

Angie Moore
8 Nonprofit Website Analytics to Find All the Gems From Your Web Engagement Data
Mar 24, 2015

There’s an enormous amount of information you can learn from your constituent engagement online. Are you mining those gems and...



Outside Counsel

Willis Turner
Nonprofit Copywriting: What Writers Say About Writer's Block
Mar 23, 2015

Do fundraising writers get writer's block? Does every writer? All writers talk about it. Some play complicated psychological tricks on...



Connections

Jeff Schreifels
Beyond Donor-Centered: Change Your Mission!
Mar 23, 2015

Is there anything about your donors in your nonprofit's mission statement? Probably not. It's a pretty rare occurrence if there...



Ruthlessly Practical Fundraising

Gail Perry
5 Keys to Get in the Door With a Mega-Capacity Donor
Mar 18, 2015

So you've identified your big kahuna potential prospect, your mega-capacity donor. What next? How do you get in the door?...



Digging Deeper

Matt Hugg
Go for the Green: Prepare for Year-End Fundraising Today
Mar 17, 2015

If you're on a June/July fiscal year, you need to make plans now for a strong year's end. That means...



Hump Day Hullabaloo

Jo Sullivan
Hump Day Hullaballoo: Sometimes It's Hell in the Hallway
May 22, 2013

This week, as I transition into my new position as interim executive director at Save the Chimps, we're talking about...



Donor Trippin'

Nick Allen
Is There an App for Us?
Jul 1, 2014

Got an idea for an app that could connect a charity or nonprofit with its supporters and beneficiaries in an...



Raising the Possibilities

Thaddeus B. Kubis
Recurring Themes: The Case for Integrated Marketing Communications, Part 2
Dec 27, 2013

Recent discussions focus on a myriad of topics, but in the past two months, the recurring targeted topics seem to...



Wow. Just Wow

 

I'm not sure what was more surprising: the fact that the popular satire site The Onion posted a tweet during Sunday's Oscars that called 9-year-old starlet Quvenzhané Wallis a word deemed so offensive that even the most daring sites are replacing the last three letters with symbols (after the initial c) — or that the usually brilliant but nonetheless tactless Onion issued a sincere apology. No joking, no backpedaling, no excuses, no blame games, no sarcasm. Just a sincere, flat-out apology.

The tweet was immediately taken down, and according to Onion CEO Steve Hannah's public apology, those responsible faced disciplinary action.

The first was surprising in a "whoa, can you believe they just did that?" kind of way; the second in a refreshing way.

Stuff happens. An unfortunate typo gets through. Or as in this case, an overzealous keeper of your organization's Twitter or Facebook or whatever account lets something get by that maybe shouldn't have. (Yes, it was in keeping with The Onion's usual biting satire, but even many Onion devotees found it to be a bit much, given the girl's age.)

The difference is in what you do once the damage is done. I have to hand it to The Onion. Handling this incident the way it did speaks volumes. The tweet was removed but it can't be undone, so the best thing to do is exactly what The Onion did.

Do you think nonprofit organizations have anything to learn from this whole mess?

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