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Editor-in-chief

Outrageous Hope

By Margaret Battistelli

About Margaret

Margaret's life in six words: Bountiful blessings, glorious chaos ... glitter included. 

Margaret has been with FundRaising Success since its inception in 2003. Before joining the magazine as its founding editor, she was an editor and writer for America Online; published PhillyFeast, a monthly magazine about food in and around Philadelphia; and held chief editor positions at a variety of newspapers and magazines in the Philadelphia area. She is a graduate of Temple University in Philadelphia. Contact her at mbattistelli@napco.com.

 

Ruthlessly Practical Fundraising

Gail Perry
The Fastest Way to Ruin Your Appeal Letter
Oct 22, 2014

Be explicit, don't beat around the bush, get to the point and be clear in your fundraising appeal letter. You'll...



Bedrocks & Beacons

Jeff Jowdy
Major Gifts: People Aren't Always Who or What They Seem
Oct 22, 2014

There are many ways to prospect for potential major donors. But to really uncover opportunity, there is no substitute for...



Navigating Off the Napkin

Angie Moore
Giving Tuesday: I’ve Changed My Mind
Oct 21, 2014

Is Giving Tuesday about raising awareness or raising money — or both?...



Connections

Richard Perry
What Should Your Total Caseload Value Be?
Oct 20, 2014

It is very important to have a clear handle on what your caseload value currently is and if that number...



Pay It Forward

F. Duke Haddad
The Best Birthday Gift of All
Oct 17, 2014

Think about ways your organization can partner with others to help those in need. It may stir your passion toward...



Get What You Give

Joe Boland
Engage P2P Spotlight: 5 Steps for Effective Donor Cultivation
Oct 16, 2014

Dan Germain, vice president of business development at Small World Labs, tackled cultivation best practices, which certainly should be...



Old Dog Fundraising

Pamela Barden
A Tale of 4 Acquisition Efforts
Oct 16, 2014

When I open an envelope, I want to quickly grasp what it is I am being "offered" — what problem...



It's Your Turn

Larry C Johnson
How to Know If You'll Be Successful
Oct 16, 2014

Although the outcomes of any given fundraising effort cannot be known with absolute certainty, assessing the probability of success isn't...



ProSpeak

Who's Up Next?
5 Steps to Measuring Nonprofit Website Success
Oct 14, 2014

Because your website is so important, we should consider some ways to evaluate and measure its success. Here are five...



Outside Counsel

Willis Turner
More Usage Mistakes Writers Make
Oct 13, 2014

Part 2 of my alphabetical list of writing mistakes that are easy to make but important to avoid.
...



Donor Trippin'

Nick Allen
Is There an App for Us?
Jul 1, 2014

Got an idea for an app that could connect a charity or nonprofit with its supporters and beneficiaries in an...



Raising the Possibilities

Thaddeus B. Kubis
Recurring Themes: The Case for Integrated Marketing Communications, Part 2
Dec 27, 2013

Recent discussions focus on a myriad of topics, but in the past two months, the recurring targeted topics seem to...



Hump Day Hullabaloo

Jo Sullivan
Hump Day Hullaballoo: Sometimes It's Hell in the Hallway
May 22, 2013

This week, as I transition into my new position as interim executive director at Save the Chimps, we're talking about...



Wow. Just Wow

 

I'm not sure what was more surprising: the fact that the popular satire site The Onion posted a tweet during Sunday's Oscars that called 9-year-old starlet Quvenzhané Wallis a word deemed so offensive that even the most daring sites are replacing the last three letters with symbols (after the initial c) — or that the usually brilliant but nonetheless tactless Onion issued a sincere apology. No joking, no backpedaling, no excuses, no blame games, no sarcasm. Just a sincere, flat-out apology.

The tweet was immediately taken down, and according to Onion CEO Steve Hannah's public apology, those responsible faced disciplinary action.

The first was surprising in a "whoa, can you believe they just did that?" kind of way; the second in a refreshing way.

Stuff happens. An unfortunate typo gets through. Or as in this case, an overzealous keeper of your organization's Twitter or Facebook or whatever account lets something get by that maybe shouldn't have. (Yes, it was in keeping with The Onion's usual biting satire, but even many Onion devotees found it to be a bit much, given the girl's age.)

The difference is in what you do once the damage is done. I have to hand it to The Onion. Handling this incident the way it did speaks volumes. The tweet was removed but it can't be undone, so the best thing to do is exactly what The Onion did.

Do you think nonprofit organizations have anything to learn from this whole mess?

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