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Editor-in-chief

Outrageous Hope

By Margaret Battistelli

About Margaret

Margaret's life in six words: Bountiful blessings, glorious chaos ... glitter included. 

Margaret has been with FundRaising Success since its inception in 2003. Before joining the magazine as its founding editor, she was an editor and writer for America Online; published PhillyFeast, a monthly magazine about food in and around Philadelphia; and held chief editor positions at a variety of newspapers and magazines in the Philadelphia area. She is a graduate of Temple University in Philadelphia. Contact her at mbattistelli@napco.com.

 

Ruthlessly Practical Fundraising

Gail Perry
The Right Way to Ask
Nov 26, 2014

Always include the impact of the gift when you ask for money. This makes your ask feel not about the...



Bedrocks & Beacons

Jeff Jowdy
Gratitude in 3 Steps
Nov 26, 2014

"If you are really thankful, what do you do? You share," said W. Clement Stone....



Outside Counsel

Willis Turner
Will This Bad Fundraising Idea Ever Die?
Nov 24, 2014

There's a lot of talk about the need for innovation in fundraising. As there should be. But before new ideas...



Connections

Jeff Schreifels
Are You Truly Thankful for Your Donors?
Nov 24, 2014

My question to you: Are you really thankful for all of your donors? Do they know how much they are...



Pay It Forward

F. Duke Haddad
Consistent Performance Is Key
Nov 21, 2014

Think about your work performance, and strive to give it your best each day. You will drive home with a...



ProSpeak

Who's Up Next?
Sustaining Your Sustainers: Taking Your Monthly Giving Program to the Next Level
Nov 21, 2014

The key to success with monthly giving programs is stewardship. Building and maintaining strong relationships with monthly donors are essential....



Get What You Give

Joe Boland
St. Joseph's Indian School Responds to CNN's 'Fictitious Kids' Claims
Nov 19, 2014

St. Joseph's Indian School responds to CNN's claims that the school used fundraising letters "signed by fictitious kids." It's a...



Old Dog Fundraising

Pamela Barden
A Pre-Holiday Gift for Fundraisers: More Time
Nov 20, 2014

If you are hoping for a personal copy of Hermione's time turner, I can't help you (sorry, non-Harry Potter fans),...



It's Your Turn

Larry C Johnson
Blasting Off With Social Media
Nov 20, 2014

Change is coming to philanthropy. Big change. Hoping it will "blow over" is not a workable response. Doing what you've...



Navigating Off the Napkin

Angie Moore
You Need a Social Plan Before You Start Playing With the Social Channels
Nov 10, 2014

Why? Because 53 percent of you are not measuring your social-media efforts and 67 percent have no social-media strategy. We...



Donor Trippin'

Nick Allen
Is There an App for Us?
Jul 1, 2014

Got an idea for an app that could connect a charity or nonprofit with its supporters and beneficiaries in an...



Raising the Possibilities

Thaddeus B. Kubis
Recurring Themes: The Case for Integrated Marketing Communications, Part 2
Dec 27, 2013

Recent discussions focus on a myriad of topics, but in the past two months, the recurring targeted topics seem to...



Hump Day Hullabaloo

Jo Sullivan
Hump Day Hullaballoo: Sometimes It's Hell in the Hallway
May 22, 2013

This week, as I transition into my new position as interim executive director at Save the Chimps, we're talking about...



Wow. Just Wow

 

I'm not sure what was more surprising: the fact that the popular satire site The Onion posted a tweet during Sunday's Oscars that called 9-year-old starlet Quvenzhané Wallis a word deemed so offensive that even the most daring sites are replacing the last three letters with symbols (after the initial c) — or that the usually brilliant but nonetheless tactless Onion issued a sincere apology. No joking, no backpedaling, no excuses, no blame games, no sarcasm. Just a sincere, flat-out apology.

The tweet was immediately taken down, and according to Onion CEO Steve Hannah's public apology, those responsible faced disciplinary action.

The first was surprising in a "whoa, can you believe they just did that?" kind of way; the second in a refreshing way.

Stuff happens. An unfortunate typo gets through. Or as in this case, an overzealous keeper of your organization's Twitter or Facebook or whatever account lets something get by that maybe shouldn't have. (Yes, it was in keeping with The Onion's usual biting satire, but even many Onion devotees found it to be a bit much, given the girl's age.)

The difference is in what you do once the damage is done. I have to hand it to The Onion. Handling this incident the way it did speaks volumes. The tweet was removed but it can't be undone, so the best thing to do is exactly what The Onion did.

Do you think nonprofit organizations have anything to learn from this whole mess?

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