What Fundraisers Can Learn From Zappos
What does good customer service mean for a nonprofit? To your donor relations? Client or member relations? Community relations? Most organizations have so many different types of relationships it's hard to know where to start, much less fund....
Turning Fundraising on Its Head
As the world becomes more digital every day, online fundraising continues to grow in importance and volume. But it's unrealistic to expect donors to give online if you don't engage them first. That's the name of the game in e-philanthropy:...
Sorry, but It’s Not the Economy
If your fundraising hasn't been going well, you might have been telling yourself it's not your fault — it's the economy. But it's not. At least not entirely. Here are five much more likely reasons your fundraising doesn’t work. ...
Feel Like a Chat?
Connect with FS online, go to tinyurl.com/FRSdiscussion for the LinkedIn discussion group, twitter.com/#!/FRSuccess for Twitter and facebook.com/fundraisingsuccess for Facebook....
Boo! Don’t Scare Away Your Donors
Since Halloween is approaching as I write this (and probably just passed as you read it) — and since I can't get the " Little Shop of Horrors " song out of my head — I thought I'd share some...
Find the Gold in Your Fundraising This Fall
Your two top priorities for your year-end fundraising this year should be to get last year's donors to renew their gifts and get your lapsed donors back into the fold with a renewed gift....