• Presented By: FundRaising Success
• Duration: 45 minutes
• Speakers: Tom Hampson, Director of Constituent Engagement, Church World Service; Andrew Magnuson, Consultant, Convio; Steve MacLaughlin, Director of Internet Solutions, Blackbaud; and Andrew Laudano, Account Director, LW Robbins
• Moderator: Margaret Battistelli, Editor in Chief, FundRaising Success
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When Disaster Strikes: Handling and Retaining All Those New Donors
In this session, originally broadcast as part of the 2011 FundRaising Success Virtual Conference & Expo we learned that situations like natural disasters can bring out the best in the giving public. Donors come from all corners to give, sometimes even to the point of overloading and crashing an organization's giving portal. These Herculean efforts raise tons of money, but they raise questions as well. Join our panel of fundraisers as they discuss best practices for dealing with a large influx of new donors and how to retain them once the immediacy passes.
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